Product Designer | UX Researcher
Based in Melbourne, VIC 3000
From Ideation
to Creation.
Since 2018, I’ve contributed to 20+ projects—designing and developing over 15 products from concept to launch.
Experience
Experience Design Analyst
University of Melbourne, Enterprise Service Group · Full-time
Lead research and design across the student platform (students.unimelb), bridging user needs, business goals, and technical constraints. My work spans discovery research, information architecture, and product strategy, from running user interviews and card sorting to aligning stakeholders across teams and prioritising with frameworks like KANO and RICE. One of my recent project unified a fragmented authenticated experience serving 50,000+ students, translating competing stakeholder needs into both near-term improvements and a long-term service blueprint.
Jan 2025 — present
Student Co-Designer
University of Melbourne, Enterprise Service Group · Intern
Translated student insights into a comprehensive end-to-end journey using TheyDo, creating a centralised repository for broader organisational use. Planned and facilitated 13 in-depth student interviews to uncover portal pain points — findings directly informed the 2025 Auth UX strategic direction. Received outstanding feedback, resulting in a return offer as a full-time designer.
Mar 2024 — Dec 2024
UI Designer
AJA Creative · Full-time
Collaborated across five design projects spanning major banks, a leading insurance company, and an AI startup. Led UI design for Nanshan Life Insurance’s agent app as the sole designer — informed by user shadowing and co-creation workshops. Contributed to CTBC Bank’s SME banking app and delivered InfuseAI’s official website end-to-end in Webflow.
Jan 2021 — Nov 2022
Let's Create Something
Meaningful !
Product Designer &
